Excellent service!!! In and out in one day with my new car. Everyone goes the extra mile to make sure you get the best deal. Their sales representative LaShonda Strickland was awesome!!! Extremely helpful and nice!!!
Bob's the best at the Mercedes Benz ..in sales...he Rocks
My experience at Gurley Leep Mercedes in Mishawaka was not a positive one. I went in to test drive several cars that I was interested in but when I asked to look at the higher end AMG model they did not take me seriously, and they gave me excuses on why I couldn't test drive the car. I went in with my mom and we both felt completely discriminated against. I am a young man in my 20s which is why I went in with her. She is a professional and I am a young professional about to graduate college. I have the means to afford the AMG model and it was frustrating that we were not taken seriously. The salesmen told me to go to Indianapolis or Chicago to test drive the car I was looking at. UPDATE: I wanted to post an updated review. I went into the dealership two weeks ago to look at and test drive a car and I did not have a good experience at all. I decided to go back in and see if a different salesmen made a difference. When I went in I was pleasantly greeted by Bob Schell who was extremely friendly. He walked me through all the features of the AMG model I was looking at and gave me good advice about different things to consider. He is very knowledgeable about the Mercedes lineup and I highly recommend talking to him if you are interested in a Mercedes product.
Jeff Spencer helped me with the purchase of a new VW. He was incredibly patient and helpful in clearing up some items for me and following up even after the purchase. Highly recommend given all his dedication even post purchase!
I was able to get both of my cars in for oil changes and a recall fix. They were able to get me in and out very quickly.
This recent purchase of two (2) Tiguans became the 10th & 11th vehicles which I have purchased from Gurley-Leep. The "customer relations" & the "responsible, courteous service" keeps me & my family members loyal to G-L.
Great Customer service!! Ryan was very nice he had a loaner vehicle ready for me when I drop off my Volkswagen to get services done. He call to let me know about the Diagnostic on the truck. I would recommend them 100%